Meeting Agenda
Wednesday, February 5, 2020
| 1:00 – 5:30 pm | Registration Desk in Hotel Lobby |
| 2:00 – 5:00 pm | Joint Board Session - The Gatsby Room (1st Floor) GLMSS, SEMSS, WMSPA, EDMSS and the Advisory Council Motorola Solutions Service Executives |
| 5:00 – 6:30 pm | SEMSS Business Meeting - The Gatsby Room (1st Floor) |
Thursday, February 6, 2020
| 7:00 – 11:00 am | Registration Desk in Hotel Lobby |
| 7:30 – 8:30 am | Breakfast - King Charles (5th Floor) |
| 8:30 – 11:30 am |
MOTOROLA SERVICE TOWN HALL - King Charles Room (5th Floor) LaVonne Thornton (GLMSS) & Joe Banas (SEMSS) | Kickoff Kerm McPherson | Advisory Council Steve Andrejek / Ali Kapadia | MS&S / SI Jim Althoff | Partner Empower |
| 10:00 – 10:15 am | Break |
| 10:15 – 11:30 am |
MOTOROLA SERVICE TOWN HALL - King Charles Room (5th Floor) (CONTINUED) Tracy Stirrat | Worldwide Education |
| 11:30 – 1:00 pm | Lunch With The Vendors - Grand Ballroom (1st Floor) |
| 1:00 – 3:00 pm |
MOTOROLA SERVICE TOWN HALL (CONTINUED) Glenn Graves/Guy Laurie | CSMO |
| 3:00 – 3:15 pm | Break |
| 3:15 – 4:30 pm |
MOTOROLA SALES PRESENTATION King Charles Room (5th Floor) Scott Suyak, John Rosati, Mark Crosby |
| 5:30 – 7:30 pm | Vendor Exhibits Open/Vendor Cocktail Reception – Grand Ballroom (1st Floor) |
Friday, February 7, 2020
| 7:30 – 8:30 am | Breakfast with the Vendors - Grand Ballroom (1st Floor) |
| 8:30 – 9:45 am |
MOTOROLA SALES & SERVICE GENERAL SESSION - Grand Ballroom (1st Floor) Kelly Mark, John Zidar, Scott Adler, Chris Lonnett |
| 9:45 – 10:00 am | Break |
| 10:00 – 11:30 am |
KEYNOTE SPEAKER: Mark Robinson Grand Ballroom (1st Floor) Mark Robinson is a comedian and magician who uses visual illustrations to deliver motivational talks about focus, leadership, and advancement. |
| 11:30 – 12:00 pm |
EWA, LEGISLATIVE UPDATE |
| 12:00 – 1:30 pm | Lunch – 5th Floor South Terrace |
| 1:30 – 2:30 pm |
MOTOROLA SERVICE DEEP DIVE Jim Rowe | Avetta/Browz
|
| 3:00 – 5:00 pm |
WMSPA Business Meeting - The Fitzgerald |
| 6:30 – 7:00 pm | Cocktail Reception - King Charles Room (5th Floor) |
| 7:00 – 9:00 pm |
Friday Night Party - King Charles Room (5th Floor) Included with member/attendee registration and gold sponsorship NEW: Raffle drawing from Motorola Solutions! |
Saturday, February 8, 2020
| 8:00 – 8:30 am | Breakfast - South Terrace (5th Floor) |
| 8:30 – 9:30 am | GLMSS Business Meeting – South Terrace (5th Floor) |