Fall Technical Meeting - August 19-21, 2007
Deadline for hotel registration: August 3rd
All MSS'S are required to meet certain training and certification standards by December 2007. GLMSS has arranged for training and certification exams for Techs and Service Managers at Schaumburg, IL.
Persons attending should arrive at the hotel on Sunday, August 19th. Training classes for both Techs and Service Managers will begin at 8:00 A.M. Monday, August 20th. Exams will be given on Tuesday, August 21st.
A brand new Motorola ML910 Laptop Computer will be awarded to one lucky participant.
Don Pierson will present an orientation on how to EASILY accomplish the paperwork for the Certified Service Center process. This will be on Sunday evening, August 19th, and will be of great interest and benefit to owners and service managers.
Available for download is a study aid to review before going thru the tech class. Every formula on the study guide will be on the test so it is important to know how to use them. This study guide does not take the place of the one that ETA has but rather supplements it. Also for the class and the test everyone will need, and know how to use, a scientific calculator that will do PI, Sq, Sq root, Powers and algebraic equations. Please make sure everyone is familiar with their calculator. Every class I have done someone fails the test because they could not get their calculator to work properly. They will not be able to use the calculator program on the computer or use a programmable calculator, i.e. one that has memory stacks and registers that allow the formulas to be pre-programmed in it and saved.
Download Instructor's Tech Study Aid
Download Service Manager Requirements
Order Service Manager Study Guide
Information Page on ETA Website
What's on the Exams (according to ETA)?
For More Information on CSC [Certified Service Center]
If
you have questions concerning the certification requirements
and how to meet them, Don Pierson of USMSS is your man!
Click
Here to email your
question to Don.
Persons attending must register in advance with both GLMSS (use the form below) and the hotel.
Embassy Suites Hotel
1939 North Meacham Road
Schaumburg, IL 60173
Telephone: 847-397-1313
Special
room rate: $139/night
Includes reception each evening and full-order
breakfast each morning
Hotel reservations should be made by calling (847)397-1313. All guests requesting reservations will be asked to identify themselves as attendees of the above group and dates of the event in order to receive the established rate. Rates will not be changed at check-in for any guest that failed to identify their affiliation with the group at the time of reservations or any guest that made their reservation after the cut-off date and was quoted a different rate at that time. The reservation cut off date is 7/30/2007 12:00:00 AM. Reservations requested by your attendees after the cut off date will be based on hotel availability and subject to a rate increase. The check-in time is 3:00pm and check-out time is 12:00pm. If any guest in the group room block checks out before their contracted check out date they will be charged 90% of the contracted group room rate as an early check out fee. Hotel will accommodate any early arrivals on a space available basis
Register
each person attending with GLMSS
Registration fee: $70
Please note: Registration fee does NOT include the
testing fee, which will be due when each person takes the test after training.
The fee is: Tech - $60; Tech & USMSS - $100; Customer Service Manager - $150.
These must be paid by check or credit card (no cash) to the examiner. Checks
should be payable to ETA. If a company wants to cover the cost for everyone or a
group those arrangements can be made prior to the test by calling ETA and giving
them the names of those to be covered. If you do this, please advise us by
sending an email here.
Due to the screwy way Microsoft wrote its software, do NOT hit <ENTER> at
the end of an item - use <TAB> and <SHIFT - TAB> to move between
items. <ENTER> will submit the form instantly.
If you are registering more than one person - after you have <submit>ted the first registration, click the <back> button on your browser to go back to this page. All the information you put into the form will still be there, and all you have to do is change the name of the person being registered and click <submit> again.